Last verified: 2026-05-19
Shipping methods and zones
Configure how physical goods ship to customers—methods, rates, and delivery zones for retail and e-commerce tenants.
Who can do this
| Role | Access |
|---|---|
| Admin | Full |
| Staff | Mirror at /staff/shipping or /staff/shipping-methods when permitted |
Dashboard paths
| Role | Route |
|---|---|
| Admin | /admin/shipping |
| Staff | /staff/shipping (slug may vary by nav config) |
Page description: Manage shipping methods and zones.
What you configure
- Shipping methods — carrier/service options shown at checkout (name, pricing rules, active flag).
- Zones — geographic areas where each method applies (linked to method configuration in the shipping client).
Steps
- Open Operations → Shipping (or
/admin/shipping). - Review existing methods in the list.
- Add or Edit a method; set name, pricing, and eligibility.
- Define or adjust zones so methods apply only where you deliver.
- Save. Test on the storefront checkout with an address inside and outside a zone.
Verify it worked
- Storefront checkout shows expected methods for a test address in-zone.
- Out-of-zone addresses do not offer invalid methods.
Vertical notes
- E-commerce / retail only — not shown for restaurant, hotel, or service business types.
